58% of businesses prioritize hyper-personalized products for customer value: Report

As hyper-personalisation is becoming increasingly essential in customer acquisition and retention, serving as a key tenet of profitable growth, Asian companies will similarly be shifting more attention towards value outcomes through personalisation (Photo: Unsplash)

58% of the businesses surveyed across Singapore, India, Australia and New Zealand (ANZ), and the US have sought to differentiate themselves by prioritising hyper-personalised products and services to deliver greater customer value.

Airtel Payments Bank to increase marketing spends by 25-30 percent in the new year

"While we are looking at a substantial rise in our marketing budget, I’m unable to disclose the exact amount we’ve spent this year"

Almost 60 percent of total marketing spending is on digital media for Airtel Payments Bank which defines its target audience as “frequent digital transactors”.