Tag: Digital

National Consumer Helpline partners with 1,000+ companies to boost grievance redressal

Operating in 17 languages, NCH remains the central grievance redressal platform for consumers, accessible via its toll-free number 1915 and the Integrated Grievance Redressal Mechanism (INGRAM) portal. (Image source: X)

The National Consumer Helpline (NCH) has expanded its Convergence Programme to include over 1,000 companies, streamlining grievance redressal across major sectors. With NCH 2.0, AI-powered tools promise enhanced accessibility and efficiency for consumers.

CCI denies Apple’s plea to halt antitrust probe

The Apple Store app brings a wide array of features designed to streamline the shopping experience. It includes dedicated tabs to explore the latest Apple products, accessories, and services.

Case against the tech giant for alleged competition law violations proceeds after probe report controversy.

Global AI Conclave: Rajeev Chandrasekhar flags regulatory void in monetising publicly scraped data

Rajeev Chandrasekhar said that he is still very active in politics and that he spends much of his time in Thiruvananthapuram, Kerala. (personal website)

Former Union Minister Rajeev Chandrasekhar highlighted gaps in India’s regulations on monetising non-personal internet data, urging reforms to ensure fair compensation for content owners amidst rising concerns over AI model training practices.

Dynamic Deepinder vs Reclusive Majety: The fine line between influence and overexposure

"Become a thought leader who avoids the trappings of celebrity," say experts. (In picture: Deepinder Goyal of Zomato (left) and Sriharsha Majety of Swiggy (right).

Founders must take care to avoid overexposure, remembering that their role is to serve as custodians of the brand—a delicate balance that requires authenticity, humility, and a relentless focus on the long-term benefit of the company.

Google’s troubles: Tech giant must sell Chrome to end monopoly in search market, says US justice dept

Under the proposed plan, these partnerships would become non-exclusive, granting device manufacturers and browser developers the option to switch default search engines each year.

The DOJ’s filing also seeks to block Google from acquiring or investing in any competing search engines, AI technologies, or advertising platforms.

90% of CMOs see media as strategic driver of growth

EBIT margins for TCS is expected to improve by 40bp QoQ, largely due to investment made in talent development and training, operational efficiency and absence of wage hikes. HCLT’s margins may rise ~50bp due to operating leverage and a strong software quarter, despite a wage hike impact and furloughs. For Infosys, it is anticipated that margins will decline by 30bp owing to furloughs and lower working days, offset by pricing gains, subcontractor cost optimization, and Project Maximus.

CMOs have intended to increase investments in short-form content (45 percent), social commerce (43 percent) production/ sponsorship of original content (43 percent), influencer marketing (42 percent), and retail media networks (41 percent), according to a Dentsu study.

Goa implements Social Media Influencer Policy; more posts, more paisa

Additionally, all content must be approved by the nodal agency before publication, and the government will retain ownership of the content.

The Entertainment Society of Goa (ESG), the nodal agency responsible for hosting the International Film Festival of India (IFFI), will utilize the services of social media influencers to promote government schemes, policies, and programs.

Artificial intelligence will boost—not replace—creators: Snap CEO

The Snap Inc CEO believes that AI will transform this process, stating, “I think not only will 3D assets be generated by artificial intelligence, but the entire lens authoring process, and ultimately, the rendering of the lens, will be driven by AI as well.”

Snap Inc CEO Evan Spiegel expressed optimism about AI’s potential to enhance creativity without replacing traditional roles. He said AI tools have the potential to democratise creativity and said Snap is committed to empowering users with innovative technology for self-expression.