Despite many consumers preferring email for customer service, businesses often struggle to manage email inquiries efficiently.
Tag: Artificial Intelligence
Are Large Language Models and Generative AI a panacea that ails the enterprise?
Generative AI models can sometimes ‘hallucinate’, or generate information not present in the training data resulting in inaccurate or misleading content.
Google responds to MoS Rajeev Chandrasekhar’s warning about Gemini AI violations
The MoS raised concerns on X regarding Google’s AI tool potentially violating Intermediary Rules (IT Rules) of the IT Act. Google has responded, acknowledging the issue and assuring improvement.
Perplexity AI records more than a million users in India
The company recently raised $73.6 million in Series B funding at a valuation of $520 million from marquee investors, a list that includes Nvidia and Amazon founder Jeff Bezos,
New York Times plans to launch Generative AI ad tool in 2024
The Times started working on these efforts long before it filed a landmark lawsuit against OpenAI and Microsoft for copyright infringement, Axios reports.
Deepfakes: Virat Kohli seen “promoting” betting app
A video of Virat Kohli allegedly endorsing the app in Hindi has widely spread on social media platforms.
India pioneering global framework on Gen AI: Rajeev Chandrasekhar
Citing Prime Minister Narendra Modi’s vision, the minister of state said India would have innovation and research centres for AI that would be funded by the government.
MCA and Meta announce plans to counter spread of deceptive AI-generated content
The helpline will enable individuals to report suspected deepfakes directly via WhatsApp, utilising a multilingual chatbot offering support in English, Hindi, Tamil, and Telugu.
MCA and Meta join forces to curb AI generated misinformation with WhatsApp helpline
Users will be able to flag deepfakes by sending it to the WhatsApp chatbot which will offer multilingual support in English and three regional languages- Hindi, Tamil and Telugu.
AI for all: Creating a safe haven for women
Reports from Harvard Business Review have raised an alarming truth: AI can perpetuate gender biases, reflecting our own societal prejudices.