Tag: Artificial Intelligence

Salesforce India organizes first edition of Great India Sales & Marketing Summit

The event highlighted the importance of digital transformation and the role of AI in achieving organizational success and customer-centricity.

Arundhati Bhattacharya, Chairperson and CEO, Salesforce India kicked off the session by expressing gratitude to the Salesblazers and highlighted how sales and marketing drive organizational growth by engaging customers more meaningfully.

Enabling next-gen customer loyalty strategies through technology

Harnessing predictive analytics to understand customers' perceived value is becoming essential for successful loyalty programs, indicating a data-driven, personalized approach as the future of AI in loyalty programs, says Nitya Krishnamoorthy, Vice President, GALE India.

There is an increasing reliance on AI programs to analyze and understand individual customer preferences, enabling the creation of tailored rewards that resonate, writes Nitya Krishnamoorthy, Vice President, GALE India.

Satya Nadella on Microsoft partnering with Khan Academy

"You renew yourself every day. Sometimes you're successful, sometimes you're not, but it's the average that counts."

While talking about Microsoft Copilot Satya Nadella said, “Copilot is democratizing expertise across organizations and having a cascading effect that reminds me of the very beginning of the PC era, when work, work artifacts, and workflow were all changing.”

The quiet revolution: AI humanoids in enhancing brand recall

Unlike traditional media such as television or radio, where the number of creative elements is limited, digital advertising involves multiple simultaneous creative tests for performance marketing campaigns. This complexity raises questions about the number of declarations required and the feasibility of managing them efficiently, writes Ambika Sharma, Founder & MD, Pulp Strategy.

In an era where branded digital interactions are often dismissed as fleeting and impersonal, a quiet revolution is reshaping how brands connect with consumers, writes Ambika Sharma, Founder & MD, Pulp Strategy.

82 percent experience increased operational efficiency with AI: Report

Brands at the initial stages of AI adoption should aim to progress towards more advanced levels. (Representative Image source: Moneycontrol)(Representative Image source: Moneycontrol)

The report sheds light on how AI is the next frontier in the customer engagement domain and how brands can implement AI for the right use cases and gain maturity in AI adoption to drive a boost in conversion and growth in business value.

92 percent say AI makes their overwhelming workload more manageable: Report

AI power users are 53% more likely to receive encouragement from leadership to consider how AI can transform their function, and 18% more likely to say their company encourages innovation. (Image source: Moneycontrol)

Power users are familiar to extremely familiar with AI, using it at work at least several times a week and saving more than 30 minutes a day, as per the report.

76 percent people say they need AI skills to remain competitive in the job market: Report

Brands at the initial stages of AI adoption should aim to progress towards more advanced levels. (Representative Image source: Moneycontrol)(Representative Image source: Moneycontrol)

For the vast majority of people, AI isn’t replacing their job but transforming it, and their next job might be a role that doesn’t exist yet, as per the 2024 Work Trend Index Annual Report from Microsoft and LinkedIn.

Emerging technologies shaping the remote work landscape

Cloud computing has emerged as the foundation for remote workers, offering scalable infrastructure, storage, and software-as-a-service (SaaS) applications accessible from anywhere. says Job van der Voort, CEO, Remote.

As remote work establishes itself as the prevailing norm, organisations seek avenues to foster trust and transparency within their distributed workforce, writes Job van der Voort, CEO, Remote.

75 percent people use AI at work: Report

High performers in India fully personalize across an average of 6.0 channels, compared with others who fully personalized across 5.0. (Representational image via Unsplash)

Despite fears of job loss, leaders report a talent shortage for key roles. And as more employees eye a career move, managers say AI aptitude could rival experience.