Category: Digital

National Consumer Helpline partners with 1,000+ companies to boost grievance redressal

Operating in 17 languages, NCH remains the central grievance redressal platform for consumers, accessible via its toll-free number 1915 and the Integrated Grievance Redressal Mechanism (INGRAM) portal. (Image source: X)

The National Consumer Helpline (NCH) has expanded its Convergence Programme to include over 1,000 companies, streamlining grievance redressal across major sectors. With NCH 2.0, AI-powered tools promise enhanced accessibility and efficiency for consumers.

CCI denies Apple’s plea to halt antitrust probe

The Apple Store app brings a wide array of features designed to streamline the shopping experience. It includes dedicated tabs to explore the latest Apple products, accessories, and services.

Case against the tech giant for alleged competition law violations proceeds after probe report controversy.

Global AI Conclave: Rajeev Chandrasekhar flags regulatory void in monetising publicly scraped data

Rajeev Chandrasekhar said that he is still very active in politics and that he spends much of his time in Thiruvananthapuram, Kerala. (personal website)

Former Union Minister Rajeev Chandrasekhar highlighted gaps in India’s regulations on monetising non-personal internet data, urging reforms to ensure fair compensation for content owners amidst rising concerns over AI model training practices.

Massive disruption in US media industry, Comcast to spin off cable channels

The majority of NBCUniversal, including the NBC broadcast network, its movie studio, and theme parks, will remain under Comcast’s ownership.

Comcast announced that the new entity will include USA Network, CNBC, MSNBC, Oxygen, E!, SYFY, and the Golf Channel, along with several “complementary digital assets” such as Fandango, Rotten Tomatoes, GolfNow, and SportsEngine.

Consumers demand human-like AI interactions, trust AI agents with empathy: Report

With AI, dynamic product demos, interactive webinars, and live events will evolve into tools for deepening engagement and forging stronger connections, turning every interaction into an opportunity for lasting impact.(Image via Unsplash)

Personal AI assistants, like Siri and Alexa, have also become integral to daily life, leading consumers to expect assistant-driven experiences in customer service

India’s AI adoption rate surpasses global average, reveals survey

For marketers, the key to thriving in this new landscape lies in adaptability. Embracing AI tools, honing creativity, and staying open to innovative leadership models will be critical for success. Far from signaling the end of an era, these changes represent the beginning of a more collaborative, technology-driven future.

80 percent of Indian leaders use AI daily or several times a week, compared to 70 percent of employees, a study commissioned by Zoom has revealed

MIB launches India Cine Hub portal for filming permissions; Prasar Bharati’s new OTT Waves offers interactive games

The ICH portal, previously known as the Film Facilitation Office, allows producers and directors to apply for financial incentives and provides online payment processing. The portal now supports applications for filming at railway stations, on trains, and at Archaeological Survey of India (ASI) sites.

Google’s troubles: Tech giant must sell Chrome to end monopoly in search market, says US justice dept

Under the proposed plan, these partnerships would become non-exclusive, granting device manufacturers and browser developers the option to switch default search engines each year.

The DOJ’s filing also seeks to block Google from acquiring or investing in any competing search engines, AI technologies, or advertising platforms.