Tag: TRAI

Customer service crisis: 90% of Indians spend over 4 hours resolving issues in Telecom, e-comm, finance sectors

Indians are becoming less patient and increasingly frustrated with losing time on slow customer services by companies. (Photo: Unsplash)

Indian customers are quick to take action when faced with slow or poor service, with 89% willing to switch to a competitor and 84% leaving negative reviews online or on social media

MIB updates Parliamentary Committee on cable TV industry issues

MIB advisory, issued on April 22, references a Delhi High Court order which underscores the importance of making digital content accessible to PwDs.​

In response to concerns raised by the Standing Committee on channel pricing and bundling by broadcasters. The MIB has forwarded the issue to TRAI, which is currently reviewing potential regulatory adjustments.

Broadcasting Services Bill gains momentum amid Parliamentary scrutiny

MIB advisory, issued on April 22, references a Delhi High Court order which underscores the importance of making digital content accessible to PwDs.​

In its Fifty-Sixth Report, the Parliamentary committee noted that multiple Acts, rules, and guidelines currently regulate the cable TV industry, along with multiple regulatory bodies, including the MIB, TRAI, and DoT.

Cable operators demand regulatory parity as FAST ‘blurs’ broadcasting boundaries

MIB advisory, issued on April 22, references a Delhi High Court order which underscores the importance of making digital content accessible to PwDs.​

The cable operators’ association has also written to the Ministry of Information and Broadcasting (MIB), urging it to direct these OTT platforms to restrict the transmission of live channels.

TRAI appoints two whole time members

The Central Government will now review TRAI’s recommendations before finalising the regulations under the Telecommunications Act, 2023.

The appointments committee of the cabinet approved appointments oF Ritu Ranjan Mittar and Maruthi Prasad Tangirala ON Saturday.