Tag: Technology

Customer service crisis: 90% of Indians spend over 4 hours resolving issues in Telecom, e-comm, finance sectors

Indians are becoming less patient and increasingly frustrated with losing time on slow customer services by companies. (Photo: Unsplash)

Indian customers are quick to take action when faced with slow or poor service, with 89% willing to switch to a competitor and 84% leaving negative reviews online or on social media

The Silicon Valleys of the World: Global tech hubs shaping the future

Over time, as the tech industry expanded globally, cities across the world have adopted the "Silicon Valley" moniker to reflect their ambition to become major technology hubs. (Image: LinkedIn)

Silicon Valley, located in the South San Francisco Bay Area of California, is the world’s most renowned technology hub. Here’s a roundup of the most notable regions that have earned the nickname in their respective parts of the world.

Apple loses bid to escape German antitrust oversight

Apple’s legal setback comes amid broader resistance from major US tech firms against increased European regulatory measures.

Germany’s top civil court has ruled against Apple, supporting the country’s antitrust watchdog’s decision to impose tighter scrutiny on the tech giant and other US-based firms operating in digital markets.

Alphabet in talks to acquire cloud-security firm Wiz for $33 billion

While Google says working from home wasn’t the main reason behind its recent job cuts, company co-founder Sergey Brin has been vocal about preferring people in the office.

If finalized, the acquisition would bolster Google’s cloud business, helping it compete more aggressively against market leaders Microsoft Corp. and Amazon.com Inc.

Srikanth Bolla joins Shark Tank India as newest ‘shark’ in season 4

Born in 1992 in the village of Seetharamapuram, Machilipatnam, Andhra Pradesh, Srikanth Bolla has inspired millions with his journey.

Featured on Forbes’ 30 Under 30 list, he established Bollant Industries in 2012, a Hyderabad-based company that manufactures environmentally friendly disposable paper and packaging products.