YouTube will continue to develop AI technology for creative expression: Neal Mohan, YouTube CEO

India being one of the largest market for YouTube, has 11,000 Indian channels with over a million subscribers.

YouTube CEO Neal Mohan said, “We’ll continue to develop AI technology that builds on our track record of responsibility and pushes the boundaries of creative expression at a scale we can only dream about right now.”

Infibeam Avenues to acquire majority stake in Rediff; Ajit Balakrishnan to continue as an advisor to the firm

Infibeam Avenues said that Rediff’s user base offers fertile ground for cross-selling financial products using artificial intelligence such as loans, insurance, and investment products. (Image source: X and Facebook)

The Rediff acquisition will allow the payments infrastructure firm to diversify its offerings and increase user engagement, Infibeam stated.

India’s customer experience crisis: $55 billion lost due to poor service

Indians are becoming less patient and increasingly frustrated with losing time on slow customer services by companies. (Photo: Unsplash)

A ServiceNow survey revealed that at least 90% of individuals in India have had to spend time trying to resolve an issue or complaint with organizations in the Telecommunications (92%), Retail & E-commerce (90%), and Financial Services industries (90%).

The Paris Olympics opener attracts 28.6 mn US viewers

The growth in the sponsorship and brand deals has been significant since the Tokyo Olympics 2020, which took place in 2021 due to COVID-19 pandemic. (Image source: Unsplash)

It is the most watched start as compared to 40.7 million watched during the London 2012 Olympics opener, and 26.5 million viewers at The Rio de Janeiro 2016 Games ceremony.