Month: February 2024

Yellow.ai launches email automation; Gen AI to handle 80 percent of email queries

Seamlessly supporting multiple languages, it integrates with Yellow.ai's omnichannel customer service platform, delivering a comprehensive and personalized support experience. (Image source: Moneycontrol)

Despite many consumers preferring email for customer service, businesses often struggle to manage email inquiries efficiently.

TikTok’s global marketing head Jessica Wong departs

Jessica Wong began her career at University of California, and went on to work across Sony Pictures Television International, PromaxBDA and Sony Pictures Entertainment.

Jessica Wong, who took up the position of global head of marketing in May 2021, looked after category and community marketing across entertainment, music, sports and gaming, grew non-traditional marketing initiatives and led branded marketing campaigns with organisations and influencers.

Are Large Language Models and Generative AI a panacea that ails the enterprise?

Together with IBM, HCLTech aims to train 10,000 of its engineers and architects in IBM's innovative AI technologies, specifically watsonx. (Representative image by Possessed Photography via Unsplash)

Generative AI models can sometimes ‘hallucinate’, or generate information not present in the training data resulting in inaccurate or misleading content.

DailyHunt in talks to acquire homegrown app Koo

Koo gained prominence in 2021 after several ministers endorsed it amid a row between the Indian government and X, which was then known as Twitter.

Mayank Bidawatka, founder, Koo, had announced in September 2023, that Koo was looking for fundraising opportunities or tie-up with a strategic partner, in order to help scale its operations.

Kellogg’s Gary Pilnick’s ‘cereals for dinner’ statement sparks controversy

Carl Quintanilla, the host of CNBC, asked Gary Pilnick if encouragement to consider cereal for dinner could ‘land the wrong way’. He was quick to add that ‘In fact, it’s landing really well right now’, stated a media report.

Gary Pilnick added to CNBC’s Carl Quintanilla that the price of a bowl of cereal with milk and fruit costs less than a dollar, in response to the rising food prices that have left consumers concerned.

Patanjali Foods shares fell over 3 percent; despite ‘no threat’ assurance following SC crackdown on Patanjali Ayurved

Patanjali Ayurved posted a standalone profit of Rs 308.97 crore in Q2 FY25

An apex court bench had issued a show-cause notice to Patanjali Ayurved, co-founded by yoga guru Ramdev, and managing director Balakrishna for going back on their promise to not make “misleading claims” in advertisements for its medicines.

Layoffs: Bumble to cut 350 roles

Bumble competes with Match Group, whose target audience are young users. In a post earnings call, Jones highlighted that Bumble would relaunch its eponymous app. The company would also revamp its premium plus offering, stated an ET report. (Image source: Bumble)

It is expected that the company will incur about $20 million to $25 million in one-time charges through the layoff process.