Flipkart, Amazon led e-com consumer complaints in FY24: Consumer Affairs Ministry

In FY24, Flipkart (with 1.6 lakh grievances) was followed by Amazon (with 58,875 grievances), according to the data shared by the Ministry of Consumer Affairs. (Image source: Moneycontrol)

Out of the total grievances (4.4 lakh) registered with the Ministry in fiscal 2024, Flipkart led with 1.6 lakh followed by Amazon and Meesho. Swiggy topped with 9,527 grievances among food delivery platforms followed by Zomato.

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Radio players’ conservative bid in third batch of phase-III FM e-auctions

Maruti Suzuki India was the leading advertiser in 2024 followed by LIC of India. (Representational image by Alexey Ruban via Unsplash)

The third batch of phase-III FM e-auctions hasn’t found many enthusiastic participants because of high reserve prices and the 9-year long hiatus. Many radio players will likely limit spending to 10% of previous levels.

TRAI to discuss provisions for broadcasting services under Telecom Act on Dec 18

The Central Government will now review TRAI’s recommendations before finalising the regulations under the Telecommunications Act, 2023.

The Telecom Regulatory Authority of India will hold the open house discussion on ‘framework for service authorisations for provision of broadcasting services under the Telecom Act, 2023’ on December 18, followed by ‘regulatory framework for ground-based broadcasters’ on December 20.

Major telcos oppose mandatory registration or licensing of CDNs

The TRAI recommendations follow a request from the Department of Telecommunications (DoT) in January 2024, seeking revised recommendations on M2M communication policies, particularly related to spectrum, roaming, and service quality requirements.

During the open house discussion, stakeholders urged TRAI to avoid imposing registration, licensing agreements, or requirements on Content Delivery Networks (CDNs).

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HT Media, DB Corp, Malayala Manorama among applicants for FM Phase-III e-auction

Radio industry requested TRAI for subsidies, minimum costs for hardware upgradation, a phased transition, and the usage of existing spectrum to also do digital in a simulcast mode.

The I&B Ministry invited applications for the e-auction of Private FM Radio Phase-III channels in October 2024, where the last submission date was December 9. In 2015, the central government raised Rs 1,187 crore auctioning 91 FM stations across 54 towns in phase-III of private FM radio policy.

Big Brands Gone Latent for Samay Raina’s YouTube show?

The controversy erupted after Ranveer Allahbadia, also known as BeerBiceps, made inappropriate remarks to a contestant on the show.

With each episode surpassing an average of 20 million views, big and traditional brands are still shying away from sponsoring/associating with Samay Raina’s- ‘India’s Got Latent’ show over ‘brand safety’ concerns.

Only 12% of director/CXO positions in M&E firms held by women in 2024: report

O Womaniya! 2024 report analysed 169 films and series released in 2023 in nine Indian languages (Hindi, Tamil, Telugu, Malayalam, Kannada, Marathi, Punjabi, Bengali, and Gujarati), across streaming and theatrical.

Spearheaded by Ormax Media and Film Companion Studios, the O Womaniya! 2024 report highlights a widening gap in female representation in the Indian entertainment ecosystem.

Dynamic Deepinder vs Reclusive Majety: The fine line between influence and overexposure

"Become a thought leader who avoids the trappings of celebrity," say experts. (In picture: Deepinder Goyal of Zomato (left) and Sriharsha Majety of Swiggy (right).

Founders must take care to avoid overexposure, remembering that their role is to serve as custodians of the brand—a delicate balance that requires authenticity, humility, and a relentless focus on the long-term benefit of the company.

India is the heartbeat of Unilever; unequivocally crucial to drive growth: Esi Eggleston Bracey of Unilever

Esi Eggleston Bracey, Global CGO and CMO, Unilever says that the company will continue to drive volume-led growth.

Esi Eggleston Bracey, Global CGO and CMO, talks about how India is the only market leader that sits on Unilever’s global executive team. She also shares how technology is driving premiumisation and innovation.