Tag: consumer grievances

National Consumer Helpline partners with 1,000+ companies to boost grievance redressal

Operating in 17 languages, NCH remains the central grievance redressal platform for consumers, accessible via its toll-free number 1915 and the Integrated Grievance Redressal Mechanism (INGRAM) portal. (Image source: X)

The National Consumer Helpline (NCH) has expanded its Convergence Programme to include over 1,000 companies, streamlining grievance redressal across major sectors. With NCH 2.0, AI-powered tools promise enhanced accessibility and efficiency for consumers.