The tragic death of 26-year-old Anna Sebastian Perayil, an Ernst and Young (EY) employee, has sparked a renewed debate on job stress and the importance of a healthy workplace. Anna joined EY in March 2024 and passed away on July 20. Her mother, Anita Augustine, has blamed the company for her daughter’s death, citing a culture of overwork and neglect.
In an email to EY India Chairman Rajiv Memani, Augustine wrote, “Anna’s death should serve as a wake-up call for EY. It’s time to reflect on the work culture within your organization and take meaningful steps to prioritize health and wellness for your employees.” She criticized EY for glorifying an “overwork culture” while neglecting the human beings behind the roles.
Toxic work cultures: A ticking time bomb for India’s economy
Experts say workplace stress is caused by various factors, including lack of work-life balance, self-criticism, lack of recognition, and poor work organization. The World Health Organization (WHO) notes that work-related stress can lead to cardiovascular disease, depression, burnout, and other health issues.
Anna Sebastian Perayil death: Centre launches probe into the death of EY employee
According to a report by YourDOST, an emotional and mental wellness startup, more than 64% of employees between 21 and 30 face stress. The report found that employees under extreme stress decrease with age. For instance, 53% of employees between 40-50 years face workplace-related stress. YourDOST data indicates that relationship problems and self-improvement rank highest among reasons people seek counseling, followed by career anxiety.
‘Early signs of job stress’
The US-based Centers for Disease Control and Prevention (CDC) listed some of the daunting signs of workplace stress such as cardiovascular disease., development of back and upper-extremity musculoskeletal disorders, depression and burnout), Ulcers, Impaired Immune Function, etc.
‘What’s a toxic workplace?’
There has been a significant rise in stress and anxiety among young professionals, yet many workplaces remain unequipped to identify the signs. According to Aditya Narayan Mishra, MD and CEO of CIEL HR, the early signs of a toxic workplace are, “Poor communication, lack of transparency, and excessive micromanagement”. Employees may feel undervalued, leading to disengagement.
‘A happy workplace’
To create a happy workplace, organizations should prioritize empathy, work-life balance, and safe spaces for employees to discuss mental health without fear of judgment. Promoting long working hours and hustle culture should end, says Dr. Jini Gopinath, Chief Psychology Officer of YourDOST.
Amit Jain, CEO, TeamLease HCM said that ‘assessment, analysis, and action’ are three major steps to managing workplace stress.
EY Chairman responds to backlash over workplace culture after Anna Sebastian’s death
Jain said, “Workplace stress involves three key steps: assessment, analysis, and action. Employers can gauge stress levels through tools like employee pulse surveys and exit interviews, which gather insights into employee feelings. Additionally, activity trackers can reveal if employees are overworking or neglecting breaks. Once stress levels and their underlying causes are identified, organizations can take steps such as introducing wellness programs or fostering a culture of regular recognition and rewards,” Jain elaborated.
He said initiatives taken in favour of employees would only succeed if leadership acknowledges the existence of workplace stress.
Mishra said, “Offering mental health resources, encouraging teamwork, and ensuring work-life balance are crucial steps. Regular check-ins, employee recognition programs, and opportunities for professional growth also contribute to a healthier and more productive workplace”.
Employees should also prioritize their boundaries, voicing concerns, and seeking help from HR or leadership when necessary, the CIEL HR added.
Meanwhile, EY India Chairman said that he has addressed the letter sent to him by Anna’s mother, assuring her immediate assistance.
“While no measure can compensate for the loss experienced by the family, we have provided all the assistance as we always do in such times of distress and will continue to do so,” Memani wrote in an email to employees.
Additionally, the Centre has taken up the official complaint and has announced a probe.