Hetarth Patel, who led WebEngage as vice president – MEA and managing director – UAE, has been elevated to the position of vice president – growth markets (MEA, Americas, APAC).
Patel began his career at Idea Cellular and went on to work across Comverse, Telenity, Flytxt and Oracle.
As the director – strategy and sales development, strategic accounts ECEMEA at Oracle, Patel headed strategy and sales development for strategic accounts across Eastern and Central Europe, CIS, Russia, Middle East and Africa with a focus on customer experience (CX) portfolio across industries.