Ranjit Babu, who led Amazon India as director – consumer electronics, has stepped down from his position, stated media reports. This move comes amidst senior-level exits and organisational restructuring which is taking place in the company’s India operations.
In a note, Babu shared, “Over the years, I’ve had the privilege of working with some of the brightest minds to drive innovation and build something truly impactful. The incredible width and depth of my work at Amazon & Cloudtail have been immensely rewarding. I’ve acquired and grown sellers, run an independent retail enterprise at a seller, and taken on roles in sales, marketing, category management, instock, product management, and general management. I’ve also had the opportunity to dabble in every category that Amazon India operates in, at some level or the other. All this was made possible by Amazon’s unique environment—one that fosters innovation, collaboration, and high standards—an experience I am deeply grateful for.”
Gaurav Arora and Suresh John are recent high-level departures from Amazon. As the former director of products at Amazon Pay India, Arora was responsible for launching and scaling digital payments across many categories such as bill payments, money transfers, financial service payments, and movie ticketing. He also launched the Amazon Pay wallet product which is ranked among top prepaid payment instrument wallets of India, stated an MC report.
John, who was the former customer experience head at Amazon, has joined Flipkart as vice president – customer experience. At Amazon, John drove contact optimization across voice, chat, messaging and social media through defect reduction at source across verticals, self serve automation and first contact resolution across channels amongst other responsibilities.
Babu started his career as a systems analyst at Pan Arab Reserach Center and then joined Nokia as sales manager where he was elevated as national key account manager. Then, he was appointed as vice president – operations at Karadi Tales Company, and then he joined Amazon, and from there, was appointed as category leader at Cloudtail India Private Limited.
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