Legacy of Naturals Ice Cream founder Raghunandan Kamath aka ‘Ice Cream Man of India’

Raghunandan Kamath, founder of Natural Ice Cream died on May 17 after battling a brief illness.

By
  • Storyboard18,
| May 20, 2024 , 8:27 am
February 14, 1984 marked the period when Kamath cemented the foundation of Naturals Ice Cream by opening an outlet in Juhu with just four workers. Today, the company has grown leaps and bounds. (Image source: News18 Gujarati)
February 14, 1984 marked the period when Kamath cemented the foundation of Naturals Ice Cream by opening an outlet in Juhu with just four workers. Today, the company has grown leaps and bounds. (Image source: News18 Gujarati)

Raghunandan Kamath, founder of Naturals Ice Cream, who was fondly called ‘Ice Cream Man of India’, breathed his last on May 17 after battling a brief illness. He was in his 70s and is survived by his wife and sons.

As the news of his death surfaced, tributes began to pour in.

Born to a fruit vendor in a small village in Mangalore, Karnataka, Kamath assisted his father in his business, and that experience helped him sharpen his business acumen and knowledge about fruits. It was the foundation that would help solidify his position as an pioneering entrepreneur in the ice cream business.

As a child, Kamath struggled academically and eventually had to drop out. He moved to Mumbai at 14, and was employed at his brother’s South Indian restaurant.

February 14, 1984 marked the period when Kamath cemented the foundation of Naturals Ice Cream by opening an outlet in Juhu with just four workers. Today, the company has grown leaps and bounds.

But the journey of expanding its footprint nationwide and building a legacy has not been easy. When Kamath first started out, ice cream was sold as a side dish to Pav Bhaji, as a means to attract customers. His insight was simple: After a hot meal, people liked to end their dinner on a sweet note. The first flavour to be offered was of sitaphal and an average of 60 litres of milk per day was used. That yielded results.

And, the Juhu outlet for that year recorded Rs 5,00,000 in revenue. Ingredients such as fruits (regionally sourced), milk and sugar were primarily used.

As the ice cream business grew, Raghunandan’s sole attention shifted to solidifying the business in the ice cream industry.

In 1991, Kamath’s son Siddhant said that tender coconut as a flavour was introduced, which was a result of experimentations from his grandmother’s kitchen. Today, the company boasts of 125 flavours.

In 2017, Naturals Ice cream underwent a rebranding effort and its tagline was changed to ‘Taste The Original’.

During the Covid-19 pandemic, Naturals partnered with Rebel Foods to sell through cloud kitchens on Swiggy and Zomato.

Naturals launched mini packs and had rolled out ‘Tough Tub’ campaign, which assured the customers of their products being completely tamper-proof. In 2022, the mini packs contributed 8-10 percent of their sales.

Today, Naturals Ice Cream is present in 35 cities with more than 140 stores and distributed through 70 cloud kitchens. The brand is present in Karnataka, Maharashtra, Kerala, Madhya Pradesh, Telangana, Gujarat, Kerala, Delhi NCR, Goa and Rajasthan. As per a KPMG survey, Naturals Ice Cream was voted in the list of top 10 companies in terms of customer experience.

Read More: Wipro appoints Sanjeev Jain as chief operating officer

Leave a comment