In a pioneering move to promote financial literacy within the gig economy, Zomato has partnered with the National Stock Exchange (NSE) to launch a financial education program specifically designed for its delivery partners.
Officially inaugurated at Hyderabad’s Shilpakala Vedika Auditorium, the event saw over 2,000 delivery partners attend, marking the beginning of a pan-India effort to reach more than 50,000 partners in the coming year.
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The initiative addresses a crucial gap in financial awareness for gig workers, aiming to equip Zomato’s delivery personnel with knowledge of personal finance, emergency savings, and essential financial tools.
Through a series of workshops and training sessions, Zomato and NSE will guide delivery partners on various financial instruments, helping them prepare for unexpected expenses and work towards long-term financial independence.
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Zomato recently introduced a feature in its app enabling delivery partners to file income tax returns, which facilitated over 85,000 filings for FY 2023-24, resulting in refunds exceeding ₹12 crore. The new financial literacy program complements this effort, further encouraging prudent financial planning and stability among gig workers.
“This partnership with Zomato is a significant step in expanding financial literacy within the gig workforce,” said Sriram Krishnan, Chief Business Development Officer at NSE. “By equipping delivery partners with financial skills, we aim to contribute to their financial independence and overall financial well-being.”
Rakesh Ranjan, CEO of Zomato’s Food Delivery division, shared a similar sentiment. “Through this collaboration, our goal is to raise the standards of financial literacy and overall wellbeing for delivery partners. Over 2,000 delivery partners have already taken the first step, and we’re looking forward to expanding this impact in the coming months,” he said.
Recently, Zomato also launched a new app feature called “Food Rescue,” enabling users to purchase cancelled orders at discounted rates. The initiative, announced by Zomato’s co-founder and CEO, Deepinder Goyal, aims to repurpose food that would otherwise go to waste due to customer cancellations.
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